Legal · PLAT — 01

Privacy Policy

This Privacy Policy describes how Jakarta Supplement (jakartasupplement.io) collects, uses, and protects the personal information you provide when using our website. We are committed to ensuring that your privacy is protected in accordance with applicable Indonesian data protection standards.

01 Information Collection

What we collect when you visit or write to us

We collect information that you voluntarily provide when you contact us via our website, including your name, email address, and phone number. When you submit a question about men's vitamin formulas or request guidance on energy and endurance formulas, those details arrive in our inbox alongside the message you write.

We also collect non-personal data such as browser type, approximate location derived from IP address, and pages visited through standard web analytics tools. This helps us understand which wellness resources readers reach most often so we can improve our content and the overall browsing experience.

  • + Voluntary contact details — name, email address, phone number — you provide through our contact form or email
  • + Message content and the specific resources or product pages you ask about
  • + Non-personal browsing data — browser type, operating system, approximate region, and pages visited
02 Use of Information

How we use the details you share

The information we collect is used to respond to your inquiries, provide you with the resources you have requested, and improve the content of our website. When you ask about popular products for men or seek guidance on natural capsules for strength and vitality, we use your contact details to reply with the relevant information.

We may also use your contact information to send you updates about our wellness resources, provided you have opted in to receive such communications. You can unsubscribe from any update email at any time by following the link included in each message or by writing to us directly.

Non-personal analytics data is used in aggregate to understand traffic patterns and content performance. It is never linked back to your identity in our records.

03 Data Protection & Security
Dried botanical root on a stone slab

How we keep your data safe

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

While we take reasonable precautions against unauthorized access, no method of transmission over the internet is fully secure. We continue to review our practices as part of our ongoing commitment to protecting the trust you place in Jakarta Supplement.

04 Third-Party Disclosure

We do not sell your data

Jakarta Supplement does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

Examples include the hosting provider that stores our website files and the email service that delivers messages between our inbox and your contact address. These providers process data only on our behalf and under contractual obligations that limit how they handle your information.

We will not share your contact details for promotional purposes with any supplement brand, retailer, or external advertiser. If a third party relationship ever changes that scope, we will update this page before any new sharing occurs.

05 Your Rights

Requesting access, corrections, or deletion

You have the right to request access to the personal data we hold about you, to request corrections to any inaccuracies, or to request the deletion of your data. To exercise any of these rights, please contact us at the email address listed below and we will respond within a reasonable timeframe.

You may also write to us at Jl. Asia Afrika No. 8, Braga, Sumurbandung, Bandung, Jawa Barat, 40111. Our office hours are Monday through Friday, 09:00 to 18:00.

06 Policy Updates

When and why this page changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we are protecting your information.

When changes are significant, we will update the revision date below and, where appropriate, provide a visible notice on the homepage for a reasonable period. Continuing to use the website after a revision takes effect constitutes acceptance of the updated policy.

Summary & Contact

Questions about your data or this policy

If anything in this Privacy Policy is unclear or you would like to exercise one of your rights regarding the personal data we hold, reach out and we will help you take the next step. We treat every request individually and respond within a reasonable timeframe.

Jakarta Supplement

Jl. Asia Afrika No. 8, Braga
Sumurbandung, Bandung
Jawa Barat, 40111

Hours

Monday – Friday · 09:00 – 18:00

REV 2026·09·11 · Privacy Policy Jakarta Supplement · jakartasupplement.io